Subject: Fwd: ***UNCHECKED*** 17664697, Ticket Network, Date : 10/08/2018, Name : Pearl Jam
From: Ashwinee Latchayya <[email-masked]>
To: Sankarshan Rajan <[email-masked]>
Date: Mon, 13 Aug 2018 16:30:29 +0530 (IST)

flagged 

From: "Sankarshan Rajan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 13 August, 2018 15:28:59 
Subject: ***UNCHECKED*** 17664697, Ticket Network, Date : 10/08/2018, Name : Pearl Jam 

Case Details: 
The buyer said they were RAG due to the tickets already being used. 
Buyer sounded to be genuine on call though he has no proofs for this 

Escalated this to Payments and they said to follow TicketNetwork Rag procedure and Re-Escalate this. 

Please check and Advise further course of Action Buyer is US hence might not be able to call again. 

Regards 
Sankarshan