Subject: FW: [IMPORTANT INFO] - What to do when fan sellers request an event to be created on the website
From: Brian Sexton <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: Michelle Gubbins <[email-masked]>, Sinead Bartley <[email-masked]>, Stephen Blake <[email-masked]>
Date: Thu, 9 Aug 2018 10:22:07 +0000

IMPORTANT INFO

DATE

09/08/2018

TOPIC

What to do when fan sellers request an event to be created on the website

DETAILS

If a fan seller is requesting that we create an event for them on the website that is not there already, please do not email On Call Data Management asking them to create the event.

Instead you should:

  1.  Redirect the seller back to the "Sell Tickets" section of the website and advise them to click "any event" and keep scrolling to the bottom of the list.
  2.  They can then click on "Tell us about it!" and it will open a request form for the event to be created.

If you have any questions, please check with your TL

KB LINK