Subject: Re: TID 16849171; Broker US; Burning Man Festival 2018 - Week Pass; 18 day(s), 10 hours away
From: Ashwinee Latchayya <[email-masked]>
To: "Caique Gusmao A. Canario" <[email-masked]>
Date: Wed, 8 Aug 2018 19:40:03 +0530 (IST)

When a buyer initiates a charge back, they are blocked from our site. 

From: "Caique Gusmao A. Canario" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 8 August, 2018 16:48:02 
Subject: TID 16849171; Broker US; Burning Man Festival 2018 - Week Pass; 18 day(s), 10 hours away 

Hi, 

Ash, buyer contact us via case 13723913 asking for account recovery, but this customer is blocked. 
Mansi advised me to flag to know the reason of block, maybe it is only due insert the incorrect password many times. 
Can you look into this please. 

Regards, 
Caique