Subject: Re: TID 17040525; Fan Seller; Event name: Russia vs Croatia - Quarter-Final 4 - Football World Cup 2018; Event time: 30 day(s), 19 hours ago
From: Ashwinee Latchayya <[email-masked]>
To: "Caique Gusmao A. Canario" <[email-masked]>
Date: Wed, 8 Aug 2018 11:02:15 +0530 (IST)

ECC has intervened on this 7 hours ago.. 

From: "Caique Gusmao A. Canario" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 7 August, 2018 19:02:28 
Subject: TID 17040525; Fan Seller; Event name: Russia vs Croatia - Quarter-Final 4 - Football World Cup 2018; Event time: 30 day(s), 19 hours ago 

Hi, 

The ECC Edson.Batista took action on the case saying that it has been resolved, but until now the seller was not paid. 
ECC proceed the payment on 28/07 and gave the deadline of 5 business days to this payment reflect on seller's account. The mentioned deadline was already crossed and the seller did not receive for the sale. 

Could you please flag the case to the ECC agent take action, as I cannot take action on their cases. 

Thank you, 
Caique