Subject: 15529999 ; Broker: UK ; Britney Spears - Brighton and Hove Pride ; 04/08/2018
From: Ashwinee Latchayya <[email-masked]>
To: Stephen Blake <[email-masked]>
Cc: Ashwani Panicker <[email-masked]>
Date: Tue, 7 Aug 2018 19:58:45 +0530 (IST)

Hi Stephen, 

Buyer has been RAG. She attended the event without LOA. She claims that she didn't receive any LOA from us. 

According to the case history, seller has provided us with the LOA & spec opps was supposed to forward it to the buyer. 

Can we check with spec ops if the LOA was forwarded to the buyer or not? 

Thank you, 
Ashwinee 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Ashwani Panicker" <[email-masked]> 
Sent: Tuesday, 7 August, 2018 13:53:11 
Subject: Re: TID : 15529999 / Broker UK / Name : Britney Spears - Brighton and Hove Pride /When: 2 day(s), 20 hours ago 

flagged 

From: "Ashwani Panicker" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 7 August, 2018 13:26:27 
Subject: TID : 15529999 / Broker UK / Name : Britney Spears - Brighton and Hove Pride /When: 2 day(s), 20 hours ago 

Hi Ashwinee, 

The buyer was RAG because of wrong names on tickets . 
As per the event requirement the buyer is required to show LOA to get entry . 

In our system the seller informed that he sent us the LOA however the buyer informed that she never received it . 

Please can you check with the concern team did we sent email to buyer or not . 

Regards 

Ashwani