Subject: Re: TID : 17655855 - Pablo Alborán - 08/08/2018 - 2 day(s), 5 hours away - Tarragona, ES - State : Pending Substitution Charge Seller - FAN SELLER
From: Ashwinee Latchayya <[email-masked]>
To: Valeria Julia <[email-masked]>
Date: Tue, 7 Aug 2018 15:02:28 +0530 (IST)

Hi Val, 

As the buyer has rejected the sale, it cannot be moved out of sub. 

Thank you, 
Ash 

From: "Valeria Julia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 7 August, 2018 14:31:21 
Subject: Fwd: TID : 17655855 - Pablo Alborán - 08/08/2018 - 2 day(s), 5 hours away - Tarragona, ES - State : Pending Substitution Charge Seller - FAN SELLER 

can you explain me please? 

From: "Stephen Blake" <[email-masked]> 
To: "viraat" <[email-masked]> 
Cc: "Valeria Julia" <[email-masked]> 
Sent: Tuesday, 7 August, 2018 14:24:59 
Subject: RE: TID : 17655855 - Pablo Alborán - 08/08/2018 - 2 day(s), 5 hours away - Tarragona, ES - State : Pending Substitution Charge Seller - FAN SELLER 

Hi 

The seller has rejected the sale. Cannot move out of sub. 

Thank you 

Stephen Blake 

Outsourcing- India 

From: Virat Joshi <[email-masked]> 
Sent: Monday, August 6, 2018 2:51:45 PM 
To: Stephen Blake 
Cc: [email-masked] 
Subject: Fw: TID : 17655855 - Pablo Alborán - 08/08/2018 - 2 day(s), 5 hours away - Tarragona, ES - State : Pending Substitution Charge Seller - FAN SELLER 

Hi , 

Can you move the order out of pending sub - case was placed to sub , However tickets are correct . 

Thanks 

From: Valeria Julia <[email-masked]> 
Sent: 06 August 2018 17:10 
To: Virat Joshi 
Subject: TID : 17655855 - Pablo Alborán - 08/08/2018 - 2 day(s), 5 hours away - Tarragona, ES - State : Pending Substitution Charge Seller - FAN SELLER 
Sir, 

this case needs to be taken out of pending subs. I will explain why: 

- e-tix showing 3er piso (means 3rd floor, and not just normal floor like standing floor in front of the stage) 
- seller listed as grada as was given 2 options when listing: grada (means seating area) or grada numerada (grada with seat numbers), his tix don't have a seat number so he listed as normal grada. 
- another agent thought that grada and piso are not the same (as the tix says 3er piso, which means 3rd floor) and put it to subs, as grada is in blue and normal floor is in green, without realising/knowing that this piso/floor was 3rd floor and not just in-front-of-the-stage floor. 

Conclusion: tix are correct. 

Thanks 

Valeria