Subject: ECC Update
From: Virat Joshi <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: "[email-masked]" <[email-masked]>
Date: Tue, 31 Jul 2018 12:52:58 +0000

Hi Team ,

Please note : All agents are requested to go through case notes properly.  Limerick has advised that some agents are not reading case notes properly and are receiving ECC cases . India is sending blurbs to the customer even though it may be a long and complicated case.  We must make sure that we read all the CIAN notes especially taking care to read the CIAN notes from the ECC agents:

Ana Ribeiro, Edson Batista, Lincoln Lohan, Kaela Dunne, Kimberley Smith, Pamela Meade

Please pay attention to the case notes left from the above mentioned agents.

Viraat Joshi
Account Manager - viagogo
Live Salesman
m: +91 96436 05600
e: [email-masked]

www.livesalesman.com<http://www.livesalesman.com/>