Subject: FW: [REMINDER] - Tomorrowland - Belgium
From: Bridgette Kenny <[email-masked]>
To: "[email-masked]'" <[email-masked]>
Cc: Maiwenn Gouthe <[email-masked]>
Date: Sat, 28 Jul 2018 14:36:36 +0000

REMINDER

DATE

20/07/2018

TOPIC

Tomorrowland Weekend 1 (20-23 July) and weekend 2 (27-30 July)

DETAILS

RAG on event day

It is important that all info (when and why) is documented in detail by the buyer
Please see your Tl in case of Rag - make sure the buyer provided all info before approaching a Tl.

Different Ticket Types

a)     Buyer received a bracelet in the post
-         Buyer will gain access to the festival straight away at the entrance.

b)    Buyer received an e-ticket (will-call e-tix)
-         Buyer will need to exchange it for a Tomorrowland Bracelet at the festival's ticketing booth located at Tomorrowland's main entrance or Entrance 1 to Dreamville
-         Dreamville ticket holder must all go to Entrance 1
All other Ticket holder can exchange their e-ticket at the Main Entrance 'Will Call'
-         They will need to bring valid identity documents (identity card, Passport, driving license) to show at the entry + confirmation email
-         All e-tickets can also be scanned on a phone/device if print out of the e-tickets are not available.

Activation Process

a)     Buyer received a bracelet in the post
-         Bracelets must be activated, if the buyer says their wristband is already activated, assure them not to worry, just enter the festival

b)    Buyer received an e-ticket
-         Buyer with e-tickets, who will need to exchange it for a Tomorrowland Bracelet at the festival's ticketing booth, will receive an activated bracelet

Access to Tomorrowland
a)     Enter the Festival site:
Only Tomorrowland ticket holder including Camping will have access to DreamVille on Thursday
All other Festival Passes (without Camping) will have access to the Festival site on Friday.

b)    Re-Entry to the Festival:

Tomorrowland DAY bracelet: no re-entry once you left the Festival area

Tomorrowland Full Madness Regular/Comfort bracelet: re-entry possible the day after. You cannot re-enter Tomorrowland the same day.

DreamVille bracelet: re-entry only after 3.00 PM every day.

Any question , Please see a Team Leader
Thank you

DETAILS

Tomorrowland kicks off next weekend on Friday 20th July until Sunday 22nd and again on the following weekend from 27/07 to 29/07. Please read the information below and seek out a TL if you need any help.
For more information please read the KB Tomorrowland page:
https://wiki.viagogo.corp/display/CSK/Tomorrowland+2018

1)Different Ticket Types

c)       Buyer received a bracelet in the post
-          Buyer will gain access to the festival straight away at the entrance.

d)      Buyer received an e-ticket (will-call e-tix)
-          Buyer will need to exchange it for a Tomorrowland Bracelet at the festival's ticketing booth located at Tomorrowland's main entrance or Entrance 1 to Dreamville
-          Dreamville ticket holder must all go to Entrance 1
All other Ticket holder can exchange their e-ticket at the Main Entrance 'Will Call'
-          They will need to bring valid identity documents (identity card, Passport, driving license) to show at the entry + confirmation email
-          All e-tickets can also be scanned on a phone/device if print out of the e-tickets are not available.

1)      Activation Process

c)       Buyer received a bracelet in the post
-          Bracelets must be activated, if the buyer says their wristband is already activated, assure them not to worry, just enter the festival

d)      Buyer received an e-ticket
-          Buyer with e-tickets, who will need to exchange it for a Tomorrowland Bracelet at the festival's ticketing booth, will receive an activated bracelet

2)      Access to Tomorrowland

c)       Enter the Festival site:

Only Tomorrowland ticket holder including Camping will have access to DreamVille on Thursday

All other Festival Passes (without Camping) will have access to the Festival site on Friday.

d)      Re-Entry to the Festival:

Tomorrowland DAY bracelet: no re-entry once you left the Festival area

Tomorrowland Full Madness Regular/Comfort bracelet: re-entry possible the day after. You cannot re-enter Tomorrowland the same day.

DreamVille bracelet: re-entry only after 3.00 PM every day.

3)      RAG on event day
-          It is important that all info (when and why) is documented in detail by the buyer
-          Please see your Tl in case of Rag - make sure the buyer provided all info before approaching a Tl.