Subject: RE: TID : 17180251 - Event Name : France vs Peru - Football World Cup 2018 - Broker Pay After Event - FR
From: Brian Sexton <[email-masked]>
To: Virat Joshi <[email-masked]>, Bridgette Kenny <[email-masked]>
Cc: Ashwinee Latchayya <[email-masked]>, Kasende Kibambe Daniels <[email-masked]>
Date: Tue, 24 Jul 2018 14:26:20 +0000

Hi,

@Bridgette Kenny<mailto:[email-masked]> - did you get TL approval for this yet?

Kind regards,
Brian

From: Virat Joshi [mailto:[email-masked]]
Sent: 24 July 2018 13:50
To: Brian Sexton <[email-masked]>
Cc: Ashwinee Latchayya <[email-masked]>; Kasende Kibambe Daniels <[email-masked]>
Subject: Fw: TID : 17180251 - Event Name : France vs Peru - Football World Cup 2018 - Broker Pay After Event - FR

Hi Brian

This case was added to the google document under Ashwinee - entry # 460 .

The case was escalated to payments for a high value purcashe and buyer did not provide LDA  hence tickets were never received . He claims to sue viagogo for fraud.  Bridgette said case is now flagged to TL for approval.

No further information on this is received - can you please review once. Also advise if ECC needs to intervene ?

Thanks

________________________________
From: Ashwinee Latchayya <[email-masked]<mailto:[email-masked]>>
Sent: 24 July 2018 17:36
To: Virat Joshi
Cc: Kasende Kibambe Daniels
Subject: Re: TID : 17180251 - Event Name : France vs Peru - Football World Cup 2018 - Broker Pay After Event - FR

Hi Viraat,

It was flagged on the google document (no. 460).

Thank you,
Ash

________________________________
From: "Viraat" <[email-masked]<mailto:[email-masked]>>
To: "kasende" <[email-masked]<mailto:[email-masked]>>, "Ashwinee Latchayya" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 24 July, 2018 16:11:39
Subject: Re: TID : 17180251 - Event  Name : France vs Peru - Football World Cup 2018 - Broker Pay After Event - FR

Hi

@Kasende Kibambe Daniels<mailto:[email-masked]> : Let me check who this case is flagged too ?

@Ashwinee Latchayya<mailto:[email-masked]>  : You have made the entry on the google document ?  What entry number is this and did you get a revert from any one on this ? if so - Who from Limerick ?

Thanks

________________________________
From: Kasende Kibambe Daniels <[email-masked]<mailto:[email-masked]>>
Sent: 24 July 2018 15:13:14
To: Virat Joshi
Subject: Fwd: TID : 17180251 - Event Name : France vs Peru - Football World Cup 2018 - Broker Pay After Event - FR

Dear Virat,

Please can you please follow up this case as well ?

Daniels

________________________________
From: "kasende" <[email-masked]<mailto:[email-masked]>>
To: "Ashwinee Latchayya" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 23 July, 2018 14:07:06
Subject: Re: TID : 17180251 - Event  Name : France vs Peru - Football World Cup 2018 - Broker Pay After Event - FR

Do we have any news from the TL?

________________________________
From: "Ashwinee Latchayya" <[email-masked]<mailto:[email-masked]>>
To: "kasende" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 19 July, 2018 13:58:02
Subject: Re: TID : 17180251 - Event  Name : France vs Peru - Football World Cup 2018 - Broker Pay After Event - FR

This case has been emailed to TL for approval.

________________________________
From: "kasende" <[email-masked]<mailto:[email-masked]>>
To: "Ashwinee Latchayya" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 18 July, 2018 15:04:47
Subject: Re: TID : 17180251 - Event  Name : France vs Peru - Football World Cup 2018 - Broker Pay After Event - FR

Any new?

________________________________
From: "Ashwinee Latchayya" <[email-masked]<mailto:[email-masked]>>
To: "kasende" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 16 July, 2018 12:34:21
Subject: Re: TID : 17180251 - Event  Name : France vs Peru - Football World Cup 2018 - Broker Pay After Event - FR

I flagged this yesterday evening.

No news yet

________________________________
From: "kasende" <[email-masked]<mailto:[email-masked]>>
To: "Ashwinee Latchayya" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 16 July, 2018 09:25:58
Subject: Re: TID : 17180251 - Event  Name : France vs Peru - Football World Cup 2018 - Broker Pay After Event - FR

Hello,

Any news regarding this ?

Daniels

________________________________
From: "Ashwinee Latchayya" <[email-masked]<mailto:[email-masked]>>
To: "kasende" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 15 July, 2018 18:29:39
Subject: Re: TID : 17180251 - Event  Name : France vs Peru - Football World Cup 2018 - Broker Pay After Event - FR

Flagged

________________________________
From: "kasende" <[email-masked]<mailto:[email-masked]>>
To: "Ashwinee Latchayya" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 12 July, 2018 22:25:20
Subject: TID : 17180251 - Event  Name : France vs Peru - Football World Cup 2018 - Broker Pay After Event - FR

Dear Ashwinee,

I have escalated this case to payment to see what could be done as this is an high value purchase.

Buyer did not provide Traveling Address and so did not receive any ticket.

He is going to sue Viagogo for not providing his refund.

Please let me know what i should do.

Regards,
Daniels