Subject: Re: TID:16459637 - State : Pending Pickup - Plan : Walk-in - Seller Managed Collection - When: 53 day(s), 6 hours away
From: Ashwinee Latchayya <[email-masked]>
To: Wamiq Ahmad <[email-masked]>
Date: Tue, 24 Jul 2018 19:27:00 +0530 (IST)

screenshot does not show where one-click relist button is; agent should explain to buyer that below where it says "order confirmed" it says congratulations on your purchase etc. in a little paragrpah- below this again on the bottom right there will be two buttons (one of which says "one-click relist") 

From: "Wamiq Ahmad" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 21 July, 2018 16:56:41 
Subject: TID:16459637 - State : Pending Pickup - Plan : Walk-in - Seller Managed Collection - When: 53 day(s), 6 hours away 

Hello Ash, 

The buyer is unable to relist the tickets and have also forwarded a screenshot of the problem. Please look into the case and get the issue resolved. 

Thanks, 
Wamiq