Subject: Re: 17479706, SELLER TYPE FAN SELLER , Name : Ed Sheeran View Date : 23/07/2018 19:00 (Local) When: 8 hours away
From: Ashwinee Latchayya <[email-masked]>
To: Poonam Chawla <[email-masked]>
Date: Tue, 24 Jul 2018 16:55:31 +0530 (IST)

Hey Poo, 

I just saw this email. 

The buyer has been refunded. Thank you for helping out. 

From: "Poonam Chawla" <[email-masked]> 
To: "ashwinee" <[email-masked]> 
Sent: Monday, 23 July, 2018 14:37:36 
Subject: Re: 17479706, SELLER TYPE FAN SELLER , Name : Ed Sheeran View Date : 23/07/2018 19:00 (Local) When: 8 hours away 

Hi Ash, 

I have moved this order into Pending substitution and informed seller that his order is cancelled. 

Now seller informed us that he has contacted the buyer and he can fulfil the sale. 

CSL is showing an error while moving the order out of pending sub. 

Can you please flag this case to move this order out of pending sub. 

Kind Regards, 
Poonam 

From: "ashwinee" <[email-masked]> 
To: "Poonam Chawla" <[email-masked]> 
Cc: "Fatoumata Altmueller" <[email-masked]> 
Sent: Monday, 23 July, 2018 11:18:11 
Subject: Re: 17479706, SELLER TYPE FAN SELLER , Name : Ed Sheeran View Date : 23/07/2018 19:00 (Local) When: 5 day(s), 8 hours away 

Hi Poonam, 

Can you take over this case as Fatou is on holiday. 

We need to sub this order & send fulfilment. 

Thank you, 
Ash 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Sagorika Ray" <[email-masked]> 
Cc: "Fatoumata Altmueller" <[email-masked]> 
Sent: Monday, 23 July, 2018 11:12:11 
Subject: Re: 17479706, SELLER TYPE FAN SELLER , Name : Ed Sheeran View Date : 23/07/2018 19:00 (Local) When: 5 day(s), 8 hours away 

Hi Sagorika, 

Can you take over this case as Fatou is on holiday. 

We need to sub this order. 

Thank you, 
Ash 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Fatoumata Altmueller" <[email-masked]> 
Sent: Thursday, 19 July, 2018 13:26:29 
Subject: Re: 17479706, SELLER TYPE FAN SELLER , Name : Ed Sheeran View Date : 23/07/2018 19:00 (Local) When: 5 day(s), 8 hours away 

Flagged 

From: "Fatoumata Altmueller" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 18 July, 2018 14:49:16 
Subject: 17479706, SELLER TYPE FAN SELLER , Name : Ed Sheeran View Date : 23/07/2018 19:00 (Local) When: 5 day(s), 8 hours away 

Hey ash 

Seller had listed as paper tix and we changed it to Walk-in - Seller Managed Collection 

seller said they cant accompany buyer to event