Subject: Re: TID : 17478964, TTE: 3 hours ago, Event Name : Sydney Swans vs Gold Coast Suns
From: Ashwinee Latchayya <[email-masked]>
To: Sankarshan Rajan <[email-masked]>
Date: Tue, 24 Jul 2018 11:34:59 +0530 (IST)

I see you have already handled this case. 

From: "Sankarshan Rajan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 21 July, 2018 12:59:18 
Subject: TID : 17478964, TTE: 3 hours ago, Event Name : Sydney Swans vs Gold Coast Suns 

Case Details: 
The buyer informed they have been charged twice for the same order due to glitch on the website. Gave another Order ID 17478919 which buyer says is their husband's account. 
They have already initiated chargeback which we have contested. The buyer is giving social Media threats now. 

Please advise on this 

Regards 
Sankarshan