Subject: Re: TID 17487733; Broker BR; Event name: Nelson Freire; Event time: 2 day(s), 8 hours away
From: Ashwinee Latchayya <[email-masked]>
To: "Caique Gusmao A. Canario" <[email-masked]>
Date: Mon, 23 Jul 2018 18:01:27 +0530 (IST)

TS is already Pending Seller payment 

From: "Caique Gusmao A. Canario" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 20 July, 2018 17:07:15 
Subject: TID 17487733; Broker BR; Event name: Nelson Freire; Event time: 2 day(s), 8 hours away 

Hi, 

This is a Brazilian cancellation case. 
We need to move this transaction to success. TID 17487733 
E-Tickets 
Event is less than 7 days 
Tickets have been sent and Downloaded 

- Email buyer refund confirmation Brazilian cancelation - we refunded the order -E-Tickets uploaded (SENT) 
- Delete E-tickets from the transaction (DELETED) 
- Move to success (I DONT HAVE PERMISSION TO MOVE TO SUCCESS ) 
- Escalate Payment for Full partial refund – Refund code – Legal 
- Seller will be paid 

Best Regards, 
Caique Canario