Subject: Re: TID:17192003 ; broker: PL ; Event name: Portugal vs Morocco - Football World Cup 2018 ; Time to event: 8 day(s), 2 hours ago
From: Caleb Lundinga Lodi <[email-masked]>
To: ashwinee <[email-masked]>
Date: Fri, 20 Jul 2018 16:52:12 +0530 (IST)

hello Ash, 

Any update?? 

Regards 
caleb 

From: "ashwinee" <[email-masked]> 
To: "Subhojit Hati" <[email-masked]> 
Cc: "Caleb Lundinga Lodi" <[email-masked]> 
Sent: Tuesday, 17 July, 2018 12:12:26 
Subject: Fwd: TID:17192003 ; broker: PL ; Event name: Portugal vs Morocco - Football World Cup 2018 ; Time to event: 8 day(s), 2 hours ago 

Hi Subho, 

PFB. 

Thank you, 
Ash 

From: "Caleb Lundinga Lodi" <[email-masked]> 
To: "ashwinee" <[email-masked]> 
Sent: Monday, 16 July, 2018 17:41:05 
Subject: Re: TID:17192003 ; broker: PL ; Event name: Portugal vs Morocco - Football World Cup 2018 ; Time to event: 8 day(s), 2 hours ago 

hello Ash, 

Any update?? 

Regards 
caleb 

From: "Caleb Lundinga Lodi" <[email-masked]> 
To: "ashwinee" <[email-masked]> 
Sent: Friday, 13 July, 2018 21:33:16 
Subject: Re: TID:17192003 ; broker: PL ; Event name: Portugal vs Morocco - Football World Cup 2018 ; Time to event: 8 day(s), 2 hours ago 

hello Ash, 

There is no POP, this case was already escalated by my POC, 
The buyer is so upset, can you re-escalate it? 

Regards 
caleb 

From: "ashwinee" <[email-masked]> 
To: "Caleb Lundinga Lodi" <[email-masked]> 
Sent: Friday, 13 July, 2018 12:50:40 
Subject: Re: TID:17192003 ; broker: PL ; Event name: Portugal vs Morocco - Football World Cup 2018 ; Time to event: 8 day(s), 2 hours ago 

Hi Cal, 

I can see the seller has provided proof of purchase. 

Please check the case 

From: "Caleb Lundinga Lodi" <[email-masked]> 
To: "ashwinee" <[email-masked]> 
Sent: Wednesday, 11 July, 2018 15:01:00 
Subject: TID:17192003 ; broker: PL ; Event name: Portugal vs Morocco - Football World Cup 2018 ; Time to event: 8 day(s), 2 hours ago 

Hello ASH , 

It is an active redirection from 17192003 to 16956188 . Final buyer is claiming he didn't receive the tickets however Broker PL provided a dosta vista tracking number. As far as I know Dostavista doesn't provide any tracking number and hence we are unable to track the package, could you please contact SS team to check with Broker PL (TID: 17192003) if a proof of delivery can be provided or if we can refund the buyer in this scenario? 

Regards 
Caleb