Subject: Re: TID: 16204713, Fan Seller, Tomorrowland, 8 day(s), 1 hours away
From: Ashwinee Latchayya <[email-masked]>
To: Jenny Ortega <[email-masked]>
Date: Fri, 20 Jul 2018 13:31:05 +0530 (IST)

flagged 

From: "Jenny Ortega" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 18 July, 2018 14:25:11 
Subject: TID: 16204713, Fan Seller, Tomorrowland, 8 day(s), 1 hours away 

Ash 

This buyer got wrong tickets (downgrade), the transaction is 3478.16 EUR. Seller call me and he says the tickets are correct but he's confuse with the word "Madness Pass" because actually the tickets says "Madness Pass", anyway I was going to offer to buyer to keep the tickets plus compensation but the amount is too high, Can you please verify if we can offered to buyer the compensation. 

Thanks 
JennyO.