Subject: 19/07/18- TID: 16950754 / event name: Denmark vs France - Football World Cup 2018 / TE: 23 day(s), 0 hours ago
From: Sidje Anne Ginette Ehua <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Thu, 19 Jul 2018 19:34:15 +0530 (IST)

Hi Ash, 

Buyer called stating he received a voicemail from Judith asking him to call us back regarding his refund. Buyer informed he sent to our office a reclamation letter since he could not use tix received to apply for his fan ID. 
There is no system note regarding this issue. 

Can you please request Judith to call buyer back to solve this? 

Regards, 
Sidje