Subject: Re: 16719917 ;Broker: CO ; Event name: Chayanne ; Time to event; 139 day(s), 19 hours away
From: Ashwinee Latchayya <[email-masked]>
To: Natalia Cabrera Castilla <[email-masked]>
Date: Thu, 19 Jul 2018 14:55:54 +0530 (IST)

Hi Nat, 

You can close the case, once the seller sends the tickets ; a new TN will be provided to the buyer. 

From: "Natalia Cabrera Castilla" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 18 July, 2018 15:44:21 
Subject: Re: 16719917 ;Broker: CO ; Event name: Chayanne ; Time to event; 139 day(s), 19 hours away 

Ash, 
I am still waiting seller provided TN as she was resending the tickets to the buyer. 
Can you request to SS team to contact to seller, please? 

Thanks!! 

Nat 

From: "Elia Ferrando" <[email-masked]> 
To: "India SS Escalations" <[email-masked]>, "Jelena Kalcuka" <[email-masked]> 
Cc: "Ashwinee Latchayya" <[email-masked]>, "Natalia Cabrera Castilla" <[email-masked]> 
Sent: Friday, 29 June, 2018 21:28:43 
Subject: Re: 16719917 ;Broker: CO ; Event name: Chayanne ; Time to event; 139 day(s), 19 hours away 

Done! 

Kind regards, 

Elia Ferrando 

Seller Support LATAM 

From: India SS Escalations 
Sent: Thursday 28 June 2018 10:52:03 
To: Jelena Kalcuka; India SS Escalations; Elia Ferrando 
Cc: ashwinee; Natalia Cabrera Castilla 
Subject: RE: 16719917 ;Broker: CO ; Event name: Chayanne ; Time to event; 139 day(s), 19 hours away 

Assigned to Elia 

From: Jelena Kalcuka 
Sent: 28 June 2018 09:28 
To: India SS Escalations <[email-masked]> 
Cc: ashwinee <[email-masked]>; Natalia Cabrera Castilla <[email-masked]> 
Subject: Fw: 16719917 ;Broker: CO ; Event name: Chayanne ; Time to event; 139 day(s), 19 hours away 

Hi Guys, 

According to tracking number tickets returned back to seller, please can you check if he received tickets back and request to resend them to buyer to: 

Mauricio velasquez 

Mall Plaza del Trebol 

Chilexpress office 

AVENUE JORGE ALESSANDRI RODRIGUEZ 3177 LOC 141 

TALCAHUANO 

BIOBIO 

Chile 

Phone number: +56 (0) 982480891 

Kind regards 

Jelena Kalcuka 

Outsourcing - India 

From: Ashwinee Latchayya < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 28 June 2018 04:52 
To: Jelena Kalcuka 
Cc: Natalia Cabrera Castilla 
Subject: TID: 16719917 ;Broker: CO ; Event name: Chayanne ; Time to event; 139 day(s), 19 hours away 

Hi Jelena, 

Tickets have been returned to sender. 

Can SS team contact Broker CO and request to resend tickets to the following address: 

Mauricio velasquez 

Mall Plaza del Trebol 

Chilexpress office 

AVENUE JORGE ALESSANDRI RODRIGUEZ 3177 LOC 141 

TALCAHUANO 

BIOBIO 

Chile 

Phone number: +56 (0) 982480891 

Thank you, 

Ashwinee