Subject: TID : 14917111 - Event Name : Ed Sheeran - Date : 06/07/2018 20:00 (Local) When: 11 day(s), 20 hours ago
From: Kasende Kibambe Daniels <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Wed, 18 Jul 2018 20:12:26 +0530 (IST)

Dear Ash, 

Please have this case worked on once more as this is a case of Buyer turn seller. 

1. He bought 3 tickets on Viagogo and sold it on break (2 and 1) 

2. He has receved 35 euros what makes send with the charges he has (he listed at 299.20) he has Euro 186.2000 seller charge (Seller Reserve) and then 77.3700 seller charge(Could not fulfil - Automated) 

What is 299.20 - 263.57 = 35.43 euros that he received i guess 

But please not that the original seller is to be charged for all the problem and Specially this one : Seller: Promociones Turisticas valderribas Power Seller Broker ES, I have worked back to back about 5 cases from this seller and all the Ed sheeran (RAG from him )complaint are same. 

I am asking seller to hold on until you advise what the next action to be taken. 

Regards, 
Daniels