Subject: Custom blurb
From: Sankarshan Rajan <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Wed, 18 Jul 2018 17:35:49 +0530 (IST)

We apologise that your issue is taking more time than usual to be resolved. You case is under investigation and we will contact you as soon as possible. 

Thank you for your patience.