Subject: RE: 17369623 ; Broker: FR ; Event name: Chelsea vs Inter Milan - International Champions Cup 2018 ; Time to event: 10 day(s), 9 hours away
From: Brian Sexton <[email-masked]>
To: Virat Joshi <[email-masked]>
Cc: Valentina Bonente <[email-masked]>, Ashwinee Latchayya <[email-masked]>
Date: Wed, 18 Jul 2018 10:27:49 +0000

Hi,

Why can't we do an email change on this?

Kind regards,
Brian

From: Virat Joshi [mailto:[email-masked]]
Sent: 18 July 2018 09:19
To: Brian Sexton <[email-masked]>
Cc: Valentina Bonente <[email-masked]>; Ashwinee Latchayya <[email-masked]>
Subject: Fw: 17369623 ; Broker: FR ; Event name: Chelsea vs Inter Milan - International Champions Cup 2018 ; Time to event: 10 day(s), 9 hours away

Hi Brian ,

Buyer is unable to receive emails from viagogo on the registered email on the account -  [email-masked]<mailto:[email-masked]>

Buyer is complaining . Agent has verified the above mentioned email address and secondary email : [email-masked]<mailto:[email-masked]>

Can we send the tickets to the buyer via customer mail.

Thanks

________________________________
From: Ashwinee Latchayya <[email-masked]<mailto:[email-masked]>>
Sent: 18 July 2018 13:36
To: Virat Joshi
Cc: Valentina Bonente
Subject: TID: 17369623 ; Broker: FR ; Event name: Chelsea vs Inter Milan - International Champions Cup 2018 ; Time to event: 10 day(s), 9 hours away

Hi Viraat,

Buyer called (TID:8140944) and was insulting Valentina yesterday as he hasn't received his tickets (TID: 17369623).

The tickets are already uploaded but he doesn't have access to that email address anymore.

You advised Valentina to request a different email address on which we can send the tickets.

Can you request Brian to donwload the tickets and forward it to the buyer through customermail on the following email address please:
[email-masked]<mailto:[email-masked]>

Thank you,
Ashwinee