Subject: Re: TID: 14191633 - Broker: PR - TTE: 17 hours ago - Event: Ed Sheeran
From: Ashwinee Latchayya <[email-masked]>
To: Wamiq Ahmad <[email-masked]>
Date: Tue, 17 Jul 2018 12:29:01 +0530 (IST)

Hi, 

You can escalate for a refund. 

Thank you, 
Ash 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Wamiq Ahmad" <[email-masked]> 
Sent: Monday, 16 July, 2018 12:24:15 
Subject: Re: TID: 14191633 - Broker: PR - TTE: 17 hours ago - Event: Ed Sheeran 

Flagged 

From: "Wamiq Ahmad" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 15 July, 2018 15:05:25 
Subject: TID: 14191633 - Broker: PR - TTE: 17 hours ago - Event: Ed Sheeran 

Hello Ash, 

Please look into the case the buyer was denied entry at the gates and was told that her identity does not match the names on the tickets. She has provided us the following documents (refer attachments), as the proof of rag. She has also forwarded us the tickets she purchased in advance as she was concerned about any bad situation that may aise. 

Please look into the case and let me know if we can escalate this to payments for refund. 

Regards, 
Wamiq