Subject: Re: TIS: 13442592, Event Name : Ed Sheeran, TTE: 37 day(s), 19 hours ago
From: Ashwinee Latchayya <[email-masked]>
To: Sankarshan Rajan <[email-masked]>
Date: Mon, 16 Jul 2018 16:22:19 +0530 (IST)

Inform the buyer that's what we can offer. 

Push back 

From: "Sankarshan Rajan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 16 July, 2018 15:29:05 
Subject: Fwd: TIS: 13442592, Event Name : Ed Sheeran, TTE: 37 day(s), 19 hours ago 

Hi ashwinee, 

We have asked buyer to accept the voucher we offered buyer is still pushing back for a refund 

The tickets are for different section hence offered voucher after event, buyer says the section did not get a good view. 

Please check if any further compensation is avilable for the buyer 

Regards 
Sankarshan 

From: "Subhojit Hati" <[email-masked]> 
To: "Sankarshan Rajan" <[email-masked]> 
Sent: Thursday, 5 July, 2018 01:36:08 
Subject: Re: TIS: 13442592, Event Name : Ed Sheeran, TTE: 37 day(s), 19 hours ago 

Sankarshan, 

As per Limerick, we can offer a voucher 

Regards, 
Subhojit 

From: "sankarshan" <[email-masked]> 
To: "Subhojit Hati" <[email-masked]> 
Sent: Wednesday, 4 July, 2018 16:33:52 
Subject: Re: TIS: 13442592, Event Name : Ed Sheeran, TTE: 37 day(s), 19 hours ago 

Hi subhojit, 

Any updates 

Regards 
Sankarshan 

From: "Sankarshan Rajan" <[email-masked]> 
To: "Subhojit Hati" <[email-masked]> 
Sent: Tuesday, 3 July, 2018 16:27:55 
Subject: TIS: 13442592, Event Name : Ed Sheeran, TTE: 37 day(s), 19 hours ago 

Case details: 

The buyeremaield saying we gave him tickets which were upgrades. 

The listing shows Section-207, Buyer's proof suggest they have tickets for section-227 

This is a re-direction from TID: 13252024, to TID: 13442592 

Please check and advise what options are there for this buyer. 
Note: There are no emails on both transaction suggesting the upgrade. 

Regards 
Sankarshan