Subject: Re: TID: 17188614 - Seller needs to Relist Order Cancelled - Roger Waters - When: 113 day(s), 18 hours away
From: Ashwinee Latchayya <[email-masked]>
To: Guilherme Swamipersad Costa Autar <[email-masked]>
Date: Sun, 15 Jul 2018 19:40:25 +0530 (IST)

Hey, 

Shouldn't you be escalating for payments so that the TS is refunded. 

Because it's a BR cancellation law ; seller is to be paid & buyer to be refunded. 

Escalate for refund ; reason code; LEGAL 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Guilherme Swamipersad Costa Autar" <[email-masked]> 
Sent: Sunday, 15 July, 2018 13:13:16 
Subject: Re: TID: 17188614 - Seller needs to Relist Order Cancelled - Roger Waters - When: 113 day(s), 18 hours away 

flagged 

From: "Guilherme Swamipersad Costa Autar" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 10 July, 2018 19:48:15 
Subject: Re: TID: 17188614 - Seller needs to Relist Order Cancelled - Roger Waters - When: 113 day(s), 18 hours away 

Ash, 

Any update? 

From: "Guilherme Swamipersad Costa Autar" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 9 July, 2018 17:04:07 
Subject: Re: TID: 17188614 - Seller needs to Relist Order Cancelled - Roger Waters - When: 113 day(s), 18 hours away 

Ash, 

Any update? 

From: "Guilherme Swamipersad Costa Autar" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 6 July, 2018 11:14:05 
Subject: TID: 17188614 - Seller needs to Relist Order Cancelled - Roger Waters - When: 113 day(s), 18 hours away 

Ash, 

Could you please ask to change the state of this order to Refunded so my Seller could relist the tickets again? Agent Felipe escalated to refund buyer on 19/06 and confirmed by Agent Marsha from payment team on 25/06. The state still Pending Seller Payment. 

Seller wants to relist the tickets but unable to do it. 

Cheers, 

Gui