Subject: Re: TID:15894450 - Broker: FR(REDIRECTED) - Event: Ed Sheeran - TTE: 27 day(s), 20 hours ago
From: Ashwinee Latchayya <[email-masked]>
To: Wamiq Ahmad <[email-masked]>
Date: Sun, 15 Jul 2018 15:44:22 +0530 (IST)

tickets are correct, club wembly is vip. vip section in certain venues can be underwhelming but they are not incorrect. 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Wamiq Ahmad" <[email-masked]> 
Sent: Friday, 13 July, 2018 19:34:05 
Subject: Re: TID:15894450 - Broker: FR(REDIRECTED) - Event: Ed Sheeran - TTE: 27 day(s), 20 hours ago 

Flagged 

From: "Wamiq Ahmad" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 13 July, 2018 17:54:17 
Subject: TID:15894450 - Broker: FR(REDIRECTED) - Event: Ed Sheeran - TTE: 27 day(s), 20 hours ago 

Hello Ash, 

The buyer claims that the tickets she has bought includes VIP, but the tickets she received were not at all VIP. She has faced a lot of problems and the seats were not even comfortable and the attenddees could not even see the stage properly. The buyer has extremely bad experience at the venue as she was not alotted any kind of VIP access. 

The limerick team has informed the tickets were VIP as it is mentioned club wembley on them. But the tickets seems to be an ordinary seated tickets (attachments). Please look into the case and provide a conclusion whether the buyer deserve a partial refund onto this or not. 

Regards, 
Wamiq