Subject: Re: TID : 15288551 / Seller : CZ / Event name : Pearl Jam / Time To Event : 6 day(s), 20 hours ago
From: Ashwinee Latchayya <[email-masked]>
To: Monisha Barua <[email-masked]>
Date: Sun, 15 Jul 2018 15:43:41 +0530 (IST)

Escalate to payments and seller not to be charged and not paid 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Monisha Barua" <[email-masked]> 
Sent: Friday, 13 July, 2018 13:25:42 
Subject: Re: TID : 15288551 / Seller : CZ / Event name : Pearl Jam / Time To Event : 6 day(s), 20 hours ago 

Flagged 

From: "Monisha Barua" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 12 July, 2018 18:31:48 
Subject: TID : 15288551 / Seller : CZ / Event name : Pearl Jam / Time To Event : 6 day(s), 20 hours ago 

Hi Ash, 

Buyer received tickets which were no longer valid and thus will not gain entry to the venue. 

We attempted to find replacement tickets, but unfortunately, we were unable to locate any. 

Therefore Viagogo promised to refund the full purchase amount of CZK 11215.00 

Kindly get the refund initiated. 

Thanks n Regards 
Monisha Barua