Subject: TID: 17367732 ; Broker: ES; Event name: José Mercé - Symphon ; Time to event: 5 hours away
From: Ashwinee Latchayya <[email-masked]>
To: Stephen Blake <[email-masked]>
Cc: Miriam Rosario <[email-masked]>
Date: Fri, 13 Jul 2018 19:09:19 +0530 (IST)

Hi Stephen, 

This buyer was informed that tickets have been voided and she will receive new ones soon. 

However, buyer claims that the new ones sent are they same as the old ones. 

I've checked the tickets and the barcode is also the same as the old one. 

Can SS team contact Broker ES and investigate ? 

Thank you, 
Ashwinee 

From: "Miriam Rosario" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 13 July, 2018 18:04:50 
Subject: TID: 17367732 ; Power seller: ES; Event name: José Mercé - Symphon ; Time to event: 7 hours away 

Hi Ashwinee 

Tickets were invalidated and seller sent new tickets, nevertheless he had to send new tickets in better location. 
buyer downloaded new tickets and were the same. 

Please contact the seller if those tickets are correct or not? 

Regards 
Miriam