Subject: Re: TID 17265845 ; Event name: Lovebox 2018 - Weekend ; Time to event: 1 day(s), 4 hours away
From: Ashwinee Latchayya <[email-masked]>
To: Vandana <[email-masked]>
Date: Fri, 13 Jul 2018 17:08:58 +0530 (IST)

request tthe tickets be sent back to limerick by the buyer, we will compensate them the cost of shipping the tickets, once tickets are marked as received as limerick escalaet to returns to have them shipped back to the seller. Seller is not entitled to any compensation as this is entirely his fault. 

From: "Stephen Blake" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Vandana" <[email-masked]> 
Sent: Thursday, 12 July, 2018 14:35:42 
Subject: Re: TID 17265845 ; Event name: Lovebox 2018 - Weekend ; Time to event: 1 day(s), 4 hours away 

Please put this in the google doc. 

From: Ashwinee Latchayya <[email-masked]> 
Sent: Thursday 12 July 2018 08:07:37 
To: Stephen Blake 
Cc: Vandana 
Subject: TID 17265845 ; Event name: Lovebox 2018 - Weekend ; Time to event: 1 day(s), 4 hours away 
Hi Stephen, 

The seller sent two of the same day ticket instead of two different days to the buyer. 

He informed us of the same and we tried to get in touch with the buyer to request them to send the tickets back to us. 

However, the buyer was out of the country and unable to ship tickets back and agent subbed the order. Buyer claims that he was informed that tickets have been voided, hence he didn't send the tickets back. 

The order was subbed without the tickets being sent back and seller is unhappy as he was informed that tickets will be sent back to him 

Can you adivse? 

Thank you, 
Ashwinee