Subject: Re: ID: 16881462 - Name : LCD Soundsystem - When: 41 day(s), 17 hours ago
From: Ashwinee Latchayya <[email-masked]>
To: Lucas Araujo <[email-masked]>
Date: Fri, 13 Jul 2018 15:48:44 +0530 (IST)

Flagged 

From: "Lucas Araujo" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 11 July, 2018 15:54:17 
Subject: ID: 16881462 - Name : LCD Soundsystem - When: 41 day(s), 17 hours ago 

Hey Ash, 

Here Seller emailed us before the MSBD asking about the personalisation and we replied informing that it's not necessary. I check the confirmation email and it's not mention that this is personalised. Now we are not paying seller and charging him because the final buyer (TID:16940529) was rag due to name on the ticket. 

Can you check once if we can escalate again? 

THanks, 
Lucas.