Subject: TID 17265845 ; Event name: Lovebox 2018 - Weekend ; Time to event: 1 day(s), 4 hours away
From: Ashwinee Latchayya <[email-masked]>
To: Stephen Blake <[email-masked]>
Cc: Vandana <[email-masked]>
Date: Thu, 12 Jul 2018 12:37:37 +0530 (IST)

Hi Stephen, 

The seller sent two of the same day ticket instead of two different days to the buyer. 

He informed us of the same and we tried to get in touch with the buyer to request them to send the tickets back to us. 

However, the buyer was out of the country and unable to ship tickets back and agent subbed the order. Buyer claims that he was informed that tickets have been voided, hence he didn't send the tickets back. 

The order was subbed without the tickets being sent back and seller is unhappy as he was informed that tickets will be sent back to him 

Can you adivse? 

Thank you, 
Ashwinee