Subject: Re: TID : 17291116, Event Name : Tramlines Festival 2018 - 3 Day, TTE: 13 day(s), 6 hours away
From: Ashwinee Latchayya <[email-masked]>
To: Sankarshan Rajan <[email-masked]>
Date: Wed, 11 Jul 2018 12:28:56 +0530 (IST)

Hi, 

Can you call the seller and check if he can fulfill ? 

Thank you, 
Ash 

From: "Sankarshan Rajan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 9 July, 2018 16:01:13 
Subject: Fwd: TID : 17291116, Event Name : Tramlines Festival 2018 - 3 Day, TTE: 13 day(s), 6 hours away 

Hi Ashwinee 

Please advise on this, buyer is asking for a resolution, Previous adviser gave option for returning the tickets and then we would llok for replacement, 

Regards 
Sankarshan 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Sankarshan Rajan" <[email-masked]> 
Sent: Sunday, 8 July, 2018 13:49:05 
Subject: Re: TID : 17291116, Event Name : Tramlines Festival 2018 - 3 Day, TTE: 13 day(s), 6 hours away 

Hi Sankarshan, 

Why did you flag it to me and then wrap up ? 

Advise the buyer the tickets will be replaced as soon as they provide us with a tracking number. 

Thank you, 
Ash 

From: "Sankarshan Rajan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 7 July, 2018 10:31:47 
Subject: TID : 17291116, Event Name : Tramlines Festival 2018 - 3 Day, TTE: 13 day(s), 6 hours away 

Case details : 
The buyer informed they got the wrong tckets. 
Agent rachel.odonnell asked to send the tickets back and gave option for replacments and refunds> 
The tickets are correct. Buyer informed he ordered for diffrent date. 

The buyer has come back asking for tickets. 

Please check and advise on this case 

Regards 
Sankarshan