Subject: Re: T 17294932 ; Broker Pay After Event - SK ; Halestorm ; When: 104 day(s), 8 hours away ;
From: Ashwinee Latchayya <[email-masked]>
To: Amit Kumar Thakur <[email-masked]>
Date: Sun, 8 Jul 2018 14:56:43 +0530 (IST)

Hi Amit, 

This is the note in the case: 
The country associated with Shippers ShipperNumber must be the same as the shipments Shippers country 

It means the carrier is unable to ship as seller and buyer are in 2 different countries. 

In such cases, you need to try to see if there is any other carrier available to ship and if not ; you need to email me (If it is a BROKER) to contact SS team to request tickets to be shipped manually and if it is a FAN seller ; you can send the blurb (manual). 

Thank you, 
Ash 

From: "Amit Kumar Thakur" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 6 July, 2018 15:27:50 
Subject: T 17294932 ; Broker Pay After Event - SK ; Halestorm ; When: 104 day(s), 8 hours away ; 

Dear Ashwinee 

Can you look into this. Seller is not able to ship tickets because shipper number is incorrect. 

Can you check and do the needful. 

Regards, 
Amit Kumar Thakur