Subject: TID : 17331317 ; Broker: UK ; Event Name : Michael Buble ; Time to event: 1 day(s), 7 hours away
From: Ashwinee Latchayya <[email-masked]>
To: Stephen Blake <[email-masked]>
Cc: Sankarshan Rajan <[email-masked]>
Date: Fri, 6 Jul 2018 15:37:44 +0530 (IST)

Hi Stephen, 

Thank you for confirming that this can be done ; however, we are unable to do so. 'The option is greyed out' 

Can you move it out of Pending replacement please ? 

Thank you, 
Ashwinee 

From: "Stephen Blake" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Sankarshan Rajan" <[email-masked]> 
Sent: Friday, 6 July, 2018 15:27:47 
Subject: Re: TID : 17331317 ; Broker: UK ; Event Name : Michael Buble ; Time to event: 1 day(s), 11 hours away 

Hi 

Yes it can. 

Thanks 

Stephen 

From: Ashwinee Latchayya <[email-masked]> 
Sent: Friday 6 July 2018 07:17:44 
To: Stephen Blake 
Cc: Sankarshan Rajan 
Subject: TID : 17331317 ; Broker: UK ; Event Name : Michael Buble ; Time to event: 1 day(s), 11 hours away 
Hi Stephen, 

This case was previously escalated to shipping investigation team and was moved to pending replacement. 

Buyer has emailed informing they found the tickets. 

Can this case be moved out of Pending Replacement ? 

Thank you, 
Ashwinee