Subject: Re: TID:17028196/When: 21 day(s), 21 hours away
From: Ashwinee Latchayya <[email-masked]>
To: Ashwani Panicker <[email-masked]>
Date: Thu, 5 Jul 2018 19:24:12 +0530 (IST)

Hi Ash, 

Tracking number and proof seems okay. 

You can move to sub. 

Thank you, 
Ash 

From: "Ashwani Panicker" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 5 July, 2018 19:11:55 
Subject: TID:17028196/When: 21 day(s), 21 hours away 

Hi Ashwinee, 

The above TID requires your attention . 

The buyer recieved wrong ticket which he send back to us through Hongkong Post tracking number A267671737HK. 
However i am not able to track the information he send the proof also . 

The question is can we raise a replacement for the tickets or will the buyer will be entitled for a full refund . 

Please can you check with the concern team . 

Regards 

Ashwani