Subject: Re: TID: 17059662 - Fan Seller - Name : Bjork - When: 26 day(s), 12 hours away
From: Ashwinee Latchayya <[email-masked]>
To: Valentina Bonente <[email-masked]>
Date: Thu, 5 Jul 2018 12:01:25 +0530 (IST)

You have to follow the process: 

3 calls & 3 emails. 

If there's no answer by then, wrap the case up mentioning you have made 6 attemps but there was no response. 

From: "Valentina Bonente" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 4 July, 2018 12:32:59 
Subject: TID: 17059662 - Fan Seller - Name : Bjork - When: 26 day(s), 12 hours away 

Ash, 

this buyer is not replying. We need to confirm DA as the shipment failed. She is not replying on the phone too. 

What to do? 

Val