Subject: NOW NOW NOW
From: Lucas Araujo <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Wed, 4 Jul 2018 19:08:45 +0530 (IST)

You are following up without replying to the customer. Please either send the customer a holding email by [ https://cstools.viagogo.net/CSL/WorkItem/ReplyToEmail/13451100?workItemId=13451100 | clicking here ] or confirm that no email should be sent by ticking the box below 
Tick this box if no holding email should be sent at this time - NOTE: if the customer has not received a reply within 4 hours of their enquiry, the email will be sent automatically.