Subject: Re: 17117794
From: Ashwinee Latchayya <[email-masked]>
To: Monica Messina <[email-masked]>
Date: Wed, 4 Jul 2018 10:53:00 +0530 (IST)

Hi Monica, 

I see the seller indeed shipped before the MSBD. However he didn't provide us with the tracking number on time. He provided the tracking number on the 22nd and the MSBD was on the 21st. Hence, it is seller's fault. 

We have tried to reach out to the buyer but the buyer isn't responding and this is not our fault. 

Thank you, 
Ashwinee 

From: "Monica Messina" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]>, "Martina Stura" <[email-masked]> 
Sent: Sunday, 1 July, 2018 12:29:13 
Subject: 17117794 

Hello, 

Was this case already flagged? 
the seller called saying that he shipped manually and he was charged and sub. he wants the tix back, but buyer doens't seems to be collaborative. 

Is there anything we can do? 

Thanks