Subject: TID:13378790 ; Broker NL ; Time to event: 11 day(s), 17 hours away ; Event name: The Open 2018 - Sunday
From: Ashwinee Latchayya <[email-masked]>
To: Stephen Blake <[email-masked]>
Cc: Lucas Araujo <[email-masked]>
Date: Tue, 3 Jul 2018 18:50:47 +0530 (IST)

Hi Stephen, 

In this case, the seller had previously uploaded scanned paper tickets. 

Agent Shanice tried to contact the seller and deleted the E-tickets. 

The seller has uploaded the same thing again. 

Can SS team contact Broker to check whether he has paper tickets or E-tickets and if he has paper tickets ; can the delivery plan be changed please ? 

Thank you, 
Ashwinee 

From: "Shanice McNally" <[email-masked]> 
To: "India SS Escalations" <[email-masked]>, "Stephen Blake" <[email-masked]> 
Cc: "Ashwinee Latchayya" <[email-masked]>, "Lucas Araujo" <[email-masked]> 
Sent: Friday, 22 June, 2018 21:08:11 
Subject: Re: TID:13378790 ; Broker NL ; Time to event: 22 day(s), 17 hours away ; Event name: The Open 2018 - Sunday 

Hey 

I have attempted to call the seller but could not reach. I have deleted the e-tickets and sent an email to the seller adv to upload the correct PDF file by MSBD. 

The tickets are scans of paper tickets. 

From: India SS Escalations 
Sent: Friday, June 22, 2018 3:49 PM 
To: Stephen Blake; India SS Escalations; Shanice McNally 
Cc: Ashwinee Latchayya; Lucas Araujo 
Subject: RE: TID:13378790 ; Broker NL ; Time to event: 22 day(s), 17 hours away ; Event name: The Open 2018 - Sunday 

Assigned to Shanice 

From: Stephen Blake 
Sent: 22 June 2018 14:46 
To: India SS Escalations <[email-masked]> 
Cc: Ashwinee Latchayya <[email-masked]>; Lucas Araujo <[email-masked]> 
Subject: FW: TID:13378790 ; Broker NL ; Time to event: 22 day(s), 17 hours away ; Event name: The Open 2018 - Sunday 

Hi 

Can broker be contacted and asked if they can fulfil? It certainly looks like a scan of paper tickets to me. 

Thank you 

Stephen Blake 

Outsourcing- India 

From: Ashwinee Latchayya < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, June 22, 2018 1:58:19 PM 
To: Stephen Blake 
Cc: Lucas Araujo 
Subject: TID:13378790 ; Broker NL ; Time to event: 22 day(s), 17 hours away ; Event name: The Open 2018 - Sunday 

Hi Stephen, 

We are unable to make out whether the Broker has uploaded E tickets or scanned paper tickets. 

Can SS team contact Broker NL to check the same ? 

Thank you, 

Ashwinee