Subject: Fwd: [REMINDER]] - Please do not move to sub orders where the delivery plan is Express Local Shipping (Moscow) - Dostavista
From: Ashwinee Latchayya <[email-masked]>
To: Vandana <[email-masked]>
Date: Tue, 3 Jul 2018 18:32:40 +0530 (IST)

Hi Vandana, 

Brian has clearly informed by email not to sub these orders. 

Dostavista doesn't provide any tracking number. 

From: "Brian Sexton" <[email-masked]> 
To: [email-masked] 
Cc: "Michelle Gubbins" <[email-masked]>, "Maiwenn Gouthe" <[email-masked]> 
Sent: Monday, 2 July, 2018 19:23:50 
Subject: FW: [REMINDER]] - Please do not move to sub orders where the delivery plan is Express Local Shipping (Moscow) - Dostavista 

	

IMPORTANT INFO 

DATE 	

25/06/2018 

TOPIC 	

ELS/ Dostavista orders for the FIFA World Cup 

DETAILS 	

Orders for the FIFA World Cup with the delivery plan “Express Local Shipping (Moscow) – Dostavista” should not be moved to sub/ cancelled if buyer complains of no tickets received before/after their event. 

Please ALWAYS ask the seller to provide a proof of delivery, as there will usually be no tracker on the system. 

Please make sure everyone reads the below Wiki entries regarding express local shipping and Dostavista also. 

[ https://viagogocorp.sharepoint.com/teams/cs/policies%20&%20procedures/Pages/0155.aspx | https://viagogocorp.sharepoint.com/teams/cs/policies%20&%20procedures/Pages/0155.aspx ] 

[ https://viagogocorp.sharepoint.com/teams/cs/policies%20&%20procedures/Pages/0075.aspx | https://viagogocorp.sharepoint.com/teams/cs/policies%20&%20procedures/Pages/0075.aspx ] 

If you are unsure of anything, please check with your TL 

KB LINK