Subject: TID: 15465229 ; Broker: IT ; Event name: Andrea Bocelli ; Time to event: 26 day(s), 8 hours away
From: Ashwinee Latchayya <[email-masked]>
To: Stephen Blake <[email-masked]>
Cc: tasuku yamamoto <[email-masked]>
Date: Mon, 2 Jul 2018 15:55:10 +0530 (IST)

Hi Stephen, 

Buyer emailed claiming to have received wrong tickets. 

According to the transaction buyer purchased Executive A4 and received Executive A4. However, on the ticket it doesn't say 'Ticket and Meal','Includes VIP' & 'Includes Parking Pass'. 

Can you check with Broker IT whether tickets are correct please ? 

Thank you, 
Ash