Subject: Re: TID : 15423024 - When: 1 day(s), 10 hours away - State : Substituted - DPlan : e-ticket EUR (but should be a paper plan)
From: Kasende Kibambe Daniels <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Fri, 29 Jun 2018 15:09:36 +0530 (IST)

Hello, 

This buyer turn Seller has been Substituted but the mistake came from CSL. 

She relisted her tickets as E-ticket when they were paper tickets. 

She asked how she can send the ticket and no one advised her or changed the delivery plan so she has been sub. The advisor did not change the delivery plan but asked to buyer the delivery address. 

Please advise what should be done for her since the event is in one day. 

Keeping the case on Follow up. 

Regards, 
Daniels