Subject: Re: TID: 17227646 / Broker DE/TE: 6 hours away
From: Ashwinee Latchayya <[email-masked]>
To: Ashwani Panicker <[email-masked]>
Date: Thu, 28 Jun 2018 18:14:40 +0530 (IST)

No, We can't ask for replacement here becasue seller shipped on time and tickets are being returned to sender ; probably due to an incorrect address. 

Ask the buyer to contact carrier. Not sure if tickets are already on the way back or will be sent back. 

From: "Ashwani Panicker" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 28 June, 2018 17:24:27 
Subject: TID: 17227646 / Broker DE/TE: 6 hours away 

Hi Ashwinee, 

The event is with next 6 hours the buyer has not received the tickets yet 

The tracking number of Deutsche post A001BC776400000A5D96- confirms the package returned to sender . 

Can you please ask the SS team for replacement tickets . 

Regards 

Ashwani