Subject: TID: 17221524 ; Broker: UA ; Event name: 1D vs 2C - Football World Cup 2018 ; Time to event: 3 day(s), 8 hours away
From: Ashwinee Latchayya <[email-masked]>
To: jelena kalcuka <[email-masked]>
Cc: Miriam Rosario <[email-masked]>
Date: Thu, 28 Jun 2018 15:45:31 +0530 (IST)

Hi Jelena, 

Any update regarding the query below ? 

Buyer is getting worried. 

Thank you, 
Ashwinee 

From: "jelena kalcuka" <[email-masked]> 
To: "India SS Escalations" <[email-masked]> 
Cc: "ashwinee" <[email-masked]>, "Miriam Rosario" <[email-masked]> 
Sent: Monday, 25 June, 2018 17:09:12 
Subject: Fw: 17221524 ; Broker: UA ; Event name: 1D vs 2C - Football World Cup 2018 ; Time to event: 6 day(s), 7 hours away 

Hi Guys, 

Seller shipped tickets today to buyer's home address, but we had buyer's travel details. 

According to TN tickets are still in Moscow . 

Is there any chance we can contact seller and request to resent tickets to buyer's travel address. Maybe collection point is close to seller and he can collect tickets. 

Kind regards 

Jelena Kalcuka 

Outsourcing - India 

From: Ashwinee Latchayya <[email-masked]> 
Sent: 25 June 2018 12:00 
To: Jelena Kalcuka 
Cc: Miriam Rosario 
Subject: TID: 17221524 ; Broker: UA ; Event name: 1D vs 2C - Football World Cup 2018 ; Time to event: 6 day(s), 7 hours away 
Hi Jelena, 

Seller shipped tickets to delivery address (today) instead of travel address.Buyer is travelling today. 

Can you approve this replacement? 

Thank you, 
Ashwinee