Subject: TID 17186041 ; Broker AR ; Event name: André Rieu ; Time to event: 110 day(s), 14 hours away
From: Ashwinee Latchayya <[email-masked]>
To: Stephen Blake <[email-masked]>
Cc: "Caique Gusmao A. Canario" <[email-masked]>
Date: Thu, 28 Jun 2018 15:05:56 +0530 (IST)

Hi Stephen, 

Can Elia Ferrando be informed that the buyer has shipped the tickets back to the broker? 

Carrier: Correios 
TN: RR078866331BR 

Thank you, 
Ashwinee 

From: "Caique Gusmao A. Canario" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 27 June, 2018 19:51:40 
Subject: Re: TID 17186041 ; Broker AR ; Event name: André Rieu ; Time to event: 115 day(s), 19 hours away 

Hi, 

Buyer returned the tix to the Broker. 

Carrier: Correios 
TN: RR078866331BR 

Regards, 
Caique 

From: "Elia Ferrando" <[email-masked]> 
To: "India SS Escalations" <[email-masked]>, "Stephen Blake" <[email-masked]> 
Cc: "Ashwinee Latchayya" <[email-masked]>, "Caique Gusmao A. Canario" <[email-masked]> 
Sent: Monday, 25 June, 2018 22:30:56 
Subject: Re: TID 17186041 ; Broker AR ; Event name: André Rieu ; Time to event: 115 day(s), 19 hours away 

Please, inform buyer to ship to: 

Monica Ferrari 

Sucursal de UPS 

Tucumán 304, 
C1049AAH CABA, 
Argentina 

Kind regards, 

Elia Ferrando 

Seller Support LATAM 

From: India SS Escalations 
Sent: Monday 25 June 2018 17:33:47 
To: Stephen Blake; India SS Escalations; Elia Ferrando 
Cc: Ashwinee Latchayya; Caique Gusmao A. Canario 
Subject: RE: TID 17186041 ; Broker AR ; Event name: André Rieu ; Time to event: 115 day(s), 19 hours away 

Assigned to Elia, 

Regards, 

Artur 

From: Stephen Blake 
Sent: 23 June 2018 10:33 
To: India SS Escalations <[email-masked]> 
Cc: Ashwinee Latchayya <[email-masked]>; Caique Gusmao A. Canario <[email-masked]> 
Subject: FW: TID 17186041 ; Broker AR ; Event name: André Rieu ; Time to event: 115 day(s), 19 hours away 

Hi 

Can the broker be contacted here and asked if they can provide the correct tickets? 

Thank you 

Stephen Blake 

Outsourcing- India 

From: Ashwinee Latchayya < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, June 23, 2018 5:30:18 AM 
To: Stephen Blake 
Cc: Caique Gusmao A. Canario 
Subject: TID 17186041 ; Broker AR ; Event name: André Rieu ; Time to event: 115 day(s), 19 hours away 

Hi Stephen, 

Buyer emailed claiming to have received wrong ticket. Buyer sent proof. 

Buyer has bought tickets for Andre Rieu and received tickets of Roger waters. 

Can SS team investigate this case with the seller ? 

Thank you, 

Ashwinee