Subject: Re: TID 17247267 ; Fan Seller ; Event name: Tomorrowland 2018 - Weekend 1 - Full Madness Pass ; Time to event: 24 day(s), 21 hours away
From: Ashwinee Latchayya <[email-masked]>
To: "Caique Gusmao A. Canario" <[email-masked]>
Date: Thu, 28 Jun 2018 14:43:31 +0530 (IST)

Hi Caique, 

As advised by Brian, ask the seller to send the bracelet without the box. 

Thank you, 
Ash 

From: "Caique Gusmao A. Canario" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 28 June, 2018 13:33:19 
Subject: Re: TID 17247267 ; Fan Seller ; Event name: Tomorrowland 2018 - Weekend 1 - Full Madness Pass ; Time to event: 24 day(s), 21 hours away 

Ashhhhhhh, 

Tomorroland send a box along with the tix with the bracelet and the pack gifts for the customer, IT IS NORMAL AND NOT ONLY WITH HIM, Lucas told me that he also received cases like this. 

Regards, 
Caique 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Caique Gusmao A. Canario" <[email-masked]> 
Sent: Thursday, 28 June, 2018 10:10:04 
Subject: Re: TID 17247267 ; Fan Seller ; Event name: Tomorrowland 2018 - Weekend 1 - Full Madness Pass ; Time to event: 24 day(s), 21 hours away 

What box did he receive and why ? 

Ask for proof 

From: "Caique Gusmao A. Canario" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 26 June, 2018 18:19:23 
Subject: Re: TID 17247267 ; Fan Seller ; Event name: Tomorrowland 2018 - Weekend 1 - Full Madness Pass ; Time to event: 24 day(s), 21 hours away 

Hi, 

Any update? 

Regards, 
Caique 

From: "Caique Gusmao A. Canario" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 25 June, 2018 18:10:34 
Subject: TID 17247267 ; Fan Seller ; Event name: Tomorrowland 2018 - Weekend 1 - Full Madness Pass ; Time to event: 24 day(s), 21 hours away 

Hi, 

Seller received along with the tix, a box and he is asking if he needs to send it. I dont know if the price of the refund of shipping fee will be high, the shipping label just authorize the shipment of an envelope A4, but a box, he will need to do it manually. Could you please check if he needs to send the box and if yes if he will be refunded. 

Regards, 
Caique