Subject: Re: 16772900
From: Ashwinee Latchayya <[email-masked]>
To: Monica Messina <[email-masked]>
Date: Thu, 28 Jun 2018 11:46:22 +0530 (IST)

Hi Monica, 

If buyer received tickets that are the same then escalate for a refund. 

Thank you, 
Ash 

From: "Monica Messina" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 26 June, 2018 13:59:10 
Subject: Re: 16772900 

news? 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Monica Messina" <[email-masked]> 
Sent: Friday, 22 June, 2018 15:56:17 
Subject: Re: 16772900 

Flagged 

From: "Monica Messina" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 22 June, 2018 14:52:18 
Subject: Re: 16772900 

the picture are too heavy, i cannot attache them all 

From: "Monica Messina" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 22 June, 2018 14:45:56 
Subject: 16772900 

HEllo Ash, 

The buyer bought 3 tickets from 3 different transactions. the first was a TDT and it was cancelled as the tdt was incorrect. the other 2 transaction were paper tix. 
the 2 transaction were both fulfilled by the same power seller, the b received 2 package with 2 tickets, but the 2 tickets are identical, same seat. 
The buyer wants a refund for one of the transaction as she paid for 2 seat and she got one. Also the tickets were supposed to be paper tickets, instead they are seat reminder, but the proper tix has been uploaded on the buyer's tdt and we did not provided it to the broker. 

Please advice 

Monica