Subject: Re: TID: 17119977 ; Broker: UK ; Time to event: 1 day(s), 15 hours away ; Event name: Argentina vs Croatia - Football World Cup 2018
From: Ashwinee Latchayya <[email-masked]>
To: Natalia Cabrera Castilla <[email-masked]>
Date: Mon, 25 Jun 2018 12:48:55 +0530 (IST)

Hi Nat, 

Escalate to payment for refund. 

Please mention in your CIAN note that buyer provided Travel address but tickets were sent to home address. 

From: "Natalia Cabrera Castilla" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 25 June, 2018 12:39:53 
Subject: Re: TID: 17119977 ; Broker: UK ; Time to event: 1 day(s), 15 hours away ; Event name: Argentina vs Croatia - Football World Cup 2018 

any updated? 

From: "Natalia Cabrera Castilla" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 20 June, 2018 18:03:14 
Subject: Re: TID: 17119977 ; Broker: UK ; Time to event: 1 day(s), 15 hours away ; Event name: Argentina vs Croatia - Football World Cup 2018 

any updated? 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Stephen Blake" <[email-masked]> 
Cc: "Natalia Cabrera Castilla" <[email-masked]> 
Sent: Wednesday, 20 June, 2018 08:20:13 
Subject: TID: 17119977 ; Broker: UK ; Time to event: 1 day(s), 15 hours away ; Event name: Argentina vs Croatia - Football World Cup 2018 

Hi Stephen, 

Buyer has provided travel address and yet the tickets have been shipped to his home address. 

Can you approve this replacement please? 

Thank you, 
Ashwinee