Subject: 25/06/18- TID: 16424640 / event name: Beyonce & Jay Z / TE: 3 day(s), 12 hours away
From: Sidje Anne Ginette Ehua <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Mon, 25 Jun 2018 12:25:14 +0530 (IST)

Hi Ash, 

Buyer emailed stating he received empty damaged enveloppe and provided proof. As per TN all merchandise missing, empty carton was discarded. UPS will notify the sender with details of the damage. 

Can you please advise what to do? 

Regards, 
Sidje