Subject: Re: TID:17119215 / Fan Seller / TTE:13 hours away
From: Ashwinee Latchayya <[email-masked]>
To: Ashwani Panicker <[email-masked]>
Date: Mon, 25 Jun 2018 09:18:06 +0530 (IST)

Hi Ash, 

Go ahead and offer a voucher of 20%. 

Thank you, 
Ash 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Ashwani Panicker" <[email-masked]> 
Sent: Friday, 22 June, 2018 10:26:19 
Subject: Re: TID:17119215 / Fan Seller / TTE:13 hours away 

Flagged 

From: "Ashwani Panicker" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 22 June, 2018 10:21:19 
Subject: TID:17119215 / Fan Seller / TTE:13 hours away 

Hi Ashwinee, 

As per the above TID the buyer was offered was offered a replacement ticket . 
He received a downgraded ticket now he wanted some sort of compensation from us . 

Please confirm with concern can we offer him a voucher or a refund of 20% for customer satisfaction . 

Total Order Value - 222.35 
Amount or voucher offered is - 44.00 

Regards 

Ashwani