Subject: TID: 17121816; Broker: UK ; Event over: 4 day(s), 12 hours ago ; Event name: Andrew Lloyd Webber
From: Ashwinee Latchayya <[email-masked]>
To: Stephen Blake <[email-masked]>
Cc: Ashwani Panicker <[email-masked]>
Date: Fri, 22 Jun 2018 11:24:17 +0530 (IST)

Hi Stephen, 

The buyer wants a full refund for the tickets which he has not receive yet, for changing his order/downgrading his tickets to order number 17138410 to section P (section furthest from the stage), row L (almost at the back of the event) without discussing this with him, not posting tickets to him as agreed in his original order. 

Milena Chakalo contacted him last time and offered 50% refund or full refund. 

Can Milena be informed that the buyer of the above TID has chosen a full refund ? 

Thank you, 
Ashwinee