Subject: Re: TID 14851876 ; Broker UK ; Event name: Ed Sheeran ; Time to event: 3 day(s), 20 hours ago
From: Ashwinee Latchayya <[email-masked]>
To: "Caique Gusmao A. Canario" <[email-masked]>
Date: Thu, 21 Jun 2018 18:42:09 +0530 (IST)

You did everything correctly. I've discussed it with Brian who will talk to payments about it. 

From: "Caique Gusmao A. Canario" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 21 June, 2018 17:14:46 
Subject: TID 14851876 ; Broker UK ; Event name: Ed Sheeran ; Time to event: 3 day(s), 20 hours ago 

Hi, 

The PT just redused my escalation, could you please check why? 
I follow all the steps of the procedure for Ed Sheeran RAG. 

Regards, 
Caique